When you arrive for your appointment, you will be greeted and checked in by one of our customer service representatives. Please bring any previous medical records with you . You will then be seated in either our feline or canine waiting areas accordingly. From there, your pet will be weighed, and you will be escorted to an examination room. Our goal is to see all of our clients and patients on time. Because of the emergent nature of veterinary medicine, there will be times when the unexpected will create delays. We will ensure these are minimized as much as possible.
Our veterinary team is here to assist you and your beloved pet during your appointment. Most often, a veterinarian and a veterinary assistant will join you in the exam room to make the process as smooth as possible. As the assistant holds your pet, the veterinarian will perform a total physical exam from nose to toes, answer questions and plan further diagnostics or treatment as necessary. The assistant may document the doctor’s findings in our medical records, and take your pet to our treatment area to perform any necessary sample collection and provide other requested services such as nail trims, ear cleanings, etc. Our entire staff works to provide you with further educational information and is always ready to answer routine wellness and care questions. Our client care specialists will complete check out and schedule any needed follow up.
We are excited to serve you and your pet family members!